Orders placed online through our website typically ship out within 2-3 business days. During times of high volume, such as sales or during the holidays, it can take a bit longer.

Orders placed with expedited shipping before 11:00 am EST will ship out the same day.

Orders placed with expedited shipping after 11:00 am EST will ship out the next business day.

Orders placed over the weekend will ship the following business day.

Original shipping charges are non-refundable for orders delivered on time and as described.

We’re sorry to hear you weren’t feelin’ quite Tassley! However, we understand that sometimes our garments won’t be a perfect fit. We are happy to assist with any returns or exchanges. Please see below for our return and exchange policy:

Returned merchandise must be received by us in the same condition, unworn and unwashed, with tags attached.

All customized items are FINAL SALE.

Items purchased with any discount code more than 15% off is considered a FINAL SALE purchase. These items will not be eligible to return for refund.

Merchandise purchased during trunk shows or pop-ups are considered FINAL SALE.

Purchases made at Tassley stockists or boutiques must be returned directly to the original store of purchase. 

Please note: we ask for up to 14-21 business days to process all returns and exchanges. During periods of high volume, such as promotions or the holiday’s, it can take a bit more time.

To begin a return, please visit: www.Tassley.com/returns

If you believe you received a defective item, please email us at Info@Tassley.com with the following:

• A brief description of the issue
• Clear photo(s) of the defect
• Your order number, size/style/color, and tracking number- within 48hrs of the package arrival or your merchandise will not be refunded. We’ll do our very best to make it right!

Standard delivery usually takes around 7-10 business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

If your order appears to be lost in transit, please reach out to us at info@Tassley.com, and we’ll work with you to track it down and resolve the issue as quickly as possible. Please keep a record of your tracking number.